Our Dental Practice Liverpool aims to provide dental care of a consistent quality, for all patients. We have management systems to help us and which define each practice member’s responsibilities when looking after you.

In proposing treatment we will take account of our own wishes. We will explain options, were appropriate, and costs, so that our patients can make an informed choice. We will always explain what we are doing

We will do all we can to look after your general health. We will ask you about your health and any medication you are taking. You will be asked to complete a medical History form on a yearly basis. This helps us to treat you safely. We keep all information about you confidential.

Contamination control is also essential to the safety of our patients. Every practice member receives training in practice systems for contamination control

We screen all our patients for mouth cancer at routine check ups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk.

Practice working methods are reviewed regularly at practice meetings for all staff. We encourage all the team to make suggestions for improving the care we give patients

We regularly ask patients for their views on our services. We have systems for dealing promptly with patient complaints and for ensuring that lessons are learnt from any mistakes that we make

All the dental team take part in continual professional education, meeting the General Dental Council’s requirements. We aim to keep up to date with current thinking on all aspects of general dentistry, including preventive care which reduces your need for treatment

All staff joining the practice are given training in practice procedures. Once a year there is an individual review of training needs for everyone in the practice.

All members of the practice know of the need to ensure that dentists are working safely. In the unlikely event that a dentist in this practice becomes unfit to practice, we have systems to ensure that concerns are investigated and, if necessary, acted upon.